Chartered Risk Management Institute of Nigeria

Professor David-West is an information systems (IS) professional with over two decades experience in the Nigerian IT industry. With a passion for the effective use of IT in business, Professor David-West not only makes IT understandable, but assists organisations seeking business value from information and related technologies through systematic decision making and managerial processes. She is currently a senior fellow in the Operations, Information Systems and Marketing Division of Lagos Business School. She is also academic director at Lagos Business School and Enterprise Development Centre (EDC) of the Pan-Atlantic University respectively. Professor David-West holds a doctorate in Business Administration (DBA) from Manchester Business School; an MSc in Business Systems Analysis and Design from City University, London; and a BSc in Computer Science from the University of Lagos. In her doctoral thesis, Prof David-West investigated the performance of electronic banking systems that resulted in the development of EBQUAL, a scale to measure consumer perceptions of electronic banking quality. Her research interests are centered around the managerial practices in support of information systems in business including, but not limited to systems planning and development.